At Heyer Inc, we have been proudly serving small businesses in Florida for a good number of years, and pride ourselves on our extensive wealth of skills and knowledge. Each of our tailor-made accounting solutions are designed to minimize both your workload and your taxes, while maximizing profits to boost your bottom line. As our exciting merger with Personalized Business Solutions Inc goes ahead, we look forward to bringing our accounting and tax expertise to more businesses, just like yours.
Mergers are often a time of uncertainty for everyone involved, and at Heyer Inc, nobody understands that better than we do. As such, we would like to reassure you all that our only aim is to make the transition as smooth and efficient as possible, and in order to bring you the many benefits of working with us right from the get-go, we are currently working hard to download and set up all of your accounts into our system. Any questions you might have about absolutely any element of the merger, will be answered in detail by our owner, Ralf Heyer, either in person, over the phone or via zoom.
Heyer Inc are excited to begin working with you, and are thrilled to have already begun the transition to do so on the 15th of November, with an expected completion date of early December (although we officially began servicing your account on the 1st of November).
Concerned about how we operate? Below we have outlined our processes and procedures so that you can familiarize yourself with them at your leisure:
- Noemi Pimental
We are thrilled that Noemi will continue to provide us with her expertise, and based upon her familiarity with your accounts, she will become our liaison of information.
- Email correspondence
Using a single email address accessed by all team members – support@heyerinc.com – and software called Freshdesk that uses a ticket system, we are able to respond in a timely and efficient manner to all client inquiries and correspondence.
- Pricing
As we take time to get to know you and your business processes better, the fee you have previously been paying will be honored for the first year. After this period, should there be any increases in the fee, please rest assured that they will be minimal; typically, between 5 and 10%.
- Connecting with us
We are always here to help our clients, and are available for contact via text, online chat, email or phone call, and as the owner of Heyer Inc, I invite you to contact me or any member of any team, as and when you need to.
- Payroll
For those clients of whom Alain has been processing your payroll, we will continue to do it in the same way for the remainder of this year, but from 2022, we would like to streamline your payroll processes into one easy to manage system, so that everything can be handled more efficiently via electronic means. Our sister company, Apollo Payroll LLC (www.apollopayroll.com) can offer this for you, and as the time approaches for the transition, we will be in touch to explain our processes to you in more detail.
- Language
Our staff are fluent in both English and Spanish, and while our preferred language for communicating effectively with you is English, you are welcome to use either language when reaching out to us.
Heyer Inc would like to take this opportunity to thank all of our new clients for trusting us to take over their accounts, and for waiting so patiently for the transition to take place. We are proud to welcome you to the Heyer Inc family, and promise to deliver an impeccable level of service, for many years to come.